Customer Relationship Manager
Maximise Your Acquisition Potential
Turn more leads into paying customers with PerfectGym’s advanced CRM for the fitness industry and leisure centres. Empower your sales department to control and optimise each step of members’ journey with generation tools for maximum conversion.
Acquire, Convert, Grow
Convert 70% of Leads into Members
Increase conversion with a set of features designed to optimise sales processes. Transform leads into active members through expert attraction, nurturing, and engagement strategies.
Never Miss an Opportunity
Simplify your sales pipeline with an efficient workflow for managing leads that come into your fitness club. With easy access to centralised data, you'll never miss out on any opportunities.
Access Real-Time
All data in one system. By understanding your daily, monthly or annual sales results on a detailed level, you can improve your sales efforts and sustain business growth.
We are also using the waitlist feature and CRM to deal with enquiries for our swimming lesson programme and quickly fill spaces on the programme as they open up.
Sales Funnel Visualisation
Optimise Every Step of Your Member Journey
Pinpoint and address the critical drop-off points in your sales process with the precise insights provided by our sales funnel visualisation. Leverage the CRM for gym to refine and optimise your strategy for maximum lead conversion rates and improved business results.
- Access real-time data
- Identify where drop-offs occur
- Maximise lead conversion
We are using CRM system with our sales managers recording their daily tasks and events in their calendar in CRM – thus making sure everything goes smoothly.
Lead Management
Elevate Your Sales Team's Potential
Ensure your sales team’s success by providing them with a comprehensive set of tools to streamline their tasks. Assign leads and monitor progress for better results and maximum productivity.
- Assign leads and track progress
- Perform mass actions
- Access all lead information in one place
Follow-Up Management
Track Every Lead Interaction Across the Customer Journey
PerfectGym CRM meticulously logs and manages all lead follow-up tasks, from phone calls and appointment rescheduling to future in-person meetings and rejections, ensuring a comprehensive view of the entire customer journey. Stay organised, responsive, and informed at every step of the way.
- Streamline lead follow-up process
- Maximise lead conversion rates
- Elevate customer experience
Lead Campaign Attribution
Measure Your Campaign Performance for Improved Marketing Efforts
Get an in-depth understanding of where your leads come from to assess the effectiveness of your marketing strategy. Specify which of your marketing campaigns generate the most interest by quickly attributing each to their source campaign.
- Easy set up
- Live data
- In-depth insights
Get Started with PerfectGym Today
Accelerate your front desk efficiency with a modern Kiosk, designed for fitness and leisure centres. Discover how it can effectively optimise your club’s operations for improved business performance!
Help More People Be More Active
Simplify the joining process to help members pursue their healthy lifestyles without hassles.
Set up and measure the success of your campaigns and adjust them in a timely with real-live data to generate more leads.
Access all the data conveniently in one centralised system for a transparent task assignment and progress management.
Optimise every step of your member journey using visualised sales funnel data, highlighting strong and weak points in your strategy.
Enhance efficiency and ensure timely payments with automated commission distribution.